PRIVACY POLICY SEASIDE
Sopropé – Organizações de Calçado, SA (hereinafter, SEASIDE), with headquarters at Rua da Garagem, no. 9 Ed. Seaside, 2790-034 Carnaxide, Portugal and NIPC 501767509 is a company dedicated to the sale of footwear and related products, being the owner of [seaside.pt], where your WEBSITE is hosted.
A SEASIDE IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, THEREFORE, IT HAS PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HERE. THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, THEREFORE WE ADVISE YOU TO READ IT TO FIND OUT THE CONDITIONS IN WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.
- WHAT IS THIS POLICY ABOUT?
- This Privacy Policy explains how we collect and process personal data that is necessary to provide services that are available through the WEBSITE.
- Examples of these services are sending newsletters, analyzing customer opinions, receiving orders through your user account.
- The objective is for the aforementioned services to be provided in an expeditious and hassle-free manner, describing the practices adopted for this purpose.
- WHAT ARE PERSONAL DATA?
- Personal data is all information relating to a person and that identifies that person, or makes that person identifiable, regardless of the nature and support of the information and including the sound and image of the person.
- Examples of personal data that we collect are email, full name, telephone number, zip code, location, date of birth, message and telephone number.
- Identifiable must be understood as a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of their physical, physiological, psychological, economic, cultural or social identity.
- HOW WILL WE USE YOUR PERSONAL DATA?
- A SEASIDE will use the personal data you provide to us for the following purposes:
- To be able to register;
- To be able to log in to your account;
- To recover your password;
- To send you your orders;
- For billing purposes;
- To receive and analyze your opinions;
- To analyze and respond to your messages, customer support and information requests;
- So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you;
- For the operations and management of the WEBSITE;
- To keep a record of your contact details;
- For commercial purposes, such as data analysis, audits;
- For fraud prevention and information systems security;
- For the adaptation, improvement and modification of services, in particular, by identifying usage trends, or, to determine the effectiveness of promotional campaigns;
- To expand the commercial activities of the SEASIDE.
- These personal data processing operations are an essential tool for your satisfaction and for the activity of the SEASIDE and are carried out in accordance with applicable legislation and best practices.
- Your personal data will not be reused for other purposes that are not previously identified or that have no relationship with those purposes for which they were initially collected.
- A SEASIDE will use the personal data you provide to us for the following purposes:
- WHAT ARE THE GROUNDS FOR US TO PROCESS THE PERSONAL DATA WE COLLECT?
- The personal data that SEASIDE treaties have specific grounds, depending on the purposes for which they are intended.
- In the following table you can see the basis for the purposes identified above:
GOAL | BASIS |
To be able to register | Consent for this specific purpose. |
To be able to log in to your account | Consent for this specific purpose. |
To recover your password | Consent for this specific purpose. |
To send you your orders | Contractual Obligation. |
For billing purposes | Legal Obligation. |
To receive and analyze your opinions | Consent for this specific purpose. |
To analyze and respond to your messages, customer support and information requests | Consent for this specific purpose |
So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you | Consent for this specific purpose. |
For WEBSITE operations and management | Consent for this specific purpose (cookies);
Legitimate interests pursued by the SEASIDE. |
To keep a record of your contact details | Consent for this specific purpose. |
For commercial purposes such as data analysis, audits | Consent for this specific purpose (cookies);
Legitimate interests pursued by the SEASIDE. |
For fraud prevention and information systems security | Legitimate interests pursued by the SEASIDE. |
For the adaptation, improvement and modification of services, in particular, by identifying usage trends, or, to determine the effectiveness of promotional campaigns | Consent for this specific purpose (cookies);
Legitimate interests pursued by the SEASIDE. |
To expand the commercial activities of the SEASIDE | Legitimate interests pursued by the SEASIDE. |
- WHAT PERSONAL DATA DO WE COLLECT?
- The personal data that SEASIDE collected and processed are only those necessary and appropriate for the purposes indicated above.
- A SEASIDE will collect and process the following personal data:
GOAL | DATA |
To be able to register | Full name, Email, Password, Gender, Date of birth, Postal Code, Location, Password. |
To be able to log in to your account | Email, Password. |
To recover your password | |
To send you your orders | Full name, Address, Postal Code, City, Country, Telephone |
For billing purposes | Full name, Address, Postal Code, City, Country, Telephone, Taxpayer number |
To receive and analyze your opinions | Full name, Email, Telephone, Message |
To analyze and respond to your messages, customer support and information requests | Full name, Email, Telephone, Message |
So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you | |
For WEBSITE operations and management | Cookie data |
To keep a record of your contact details | |
For commercial purposes such as data analysis, audits | Cookie data |
For fraud prevention and information systems security | IP adress; Cookie data |
For the adaptation, improvement and modification of services, in particular, by identifying usage trends, or, to determine the effectiveness of promotional campaigns | Cookie data |
To expand the commercial activities of the SEASIDE |
- HOW DO WE COLLECT YOUR PERSONAL DATA?
- We will collect your personal data through the forms present on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and email messages you send to us.
- Your personal data is collected through your equipment as follows:
- By subscribing to the newsletter;
- Through your browser;
- Through cookies;
- Through pixel tags and other similar technologies;
- IP address;
- Through your User data.
- A SEASIDE undertakes to treat your data in accordance with the law and in a legitimate manner.
- A SEASIDE will not sell, rent or share your personal data with third parties, except in cases clearly identified in this Privacy Policy (see Point 12 to understand how).
- The SEASIDE are not directed at minors, and personal data of minors is not intentionally processed.
- OR THAT I KNOW COOKIES?
- Cookies are small information files that help identify your browser and that can store information, for example, User settings and preferences.
- A SEASIDE will store cookies on your device to personalize and make browsing as easy as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
- With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, and this consent can be withdrawn at any time through specific browser tools.
- To find out more about the cookies we use, you should consult our Cookies Policy.
- WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?
- Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some services to, for example, track the actions of users of the services (including email recipients), measure the success of our marketing campaigns, and compile statistics on use of the Services and response rates.
- To find out more about pixel tags and other similar technologies that we use, you should consult our Cookies Policy.
- HOW DO WE PROTECT YOUR PERSONAL DATA?
- Your personal data is kept safe through the adoption of various security measures, of a technical and organizational nature, which ensure that only Employees and the processes that must access them have access to personal data, in accordance with rules created for this purpose.
- To protect your personal data, we only use data center providers that offer us adequate and documented security measures, namely, guarantees that your personal data is stored on servers that are maintained in controlled environments with limited access.
- Although we take the care and precautions we deem appropriate to protect the personal data you provide and collect, you must be aware that no security system is impenetrable.
- Therefore, you must take certain precautions, for example, you must keep your password secret and not disclose it to anyone else; If you believe that your password has been misused, you must notify us immediately; You should also be careful to log in and out every time you close your browser.
- HOW LONG DO WE KEEP YOUR PERSONAL DATA?
- Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy Policy. Like this:
- Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy Policy. Like this:
GOAL | MAXIMUM TIME |
To be able to register | 2 years after last access |
To be able to log in to your account | 2 years after last access |
To recover your password | 2 years after last access |
To send you your orders | 2 years after last access |
For billing purposes | 10 years |
To receive and analyze your opinions | 1 year |
To analyze and respond to your messages, customer support and information requests | 1 year after receipt of the order |
So that we can send you newsletters or other publications that you have requested and/or that may be of interest to you | 1 year |
For WEBSITE operations and management | 2 years after last access |
To keep a record of your contact details | 2 years after last access |
For commercial purposes such as data analysis, audits | 2 years after last access |
For fraud prevention and information systems security | 2 years after last access |
For the adaptation, improvement and modification of services, in particular, by identifying usage trends, or, to determine the effectiveness of promotional campaigns | 2 years after last access |
To expand the commercial activities of the SEASIDE | 2 years after last access |
- If the law provides for a specific or mandatory period, the data retention period will be that. In all other cases, personal data will be kept for a maximum of the times indicated above, periods that the SEASIDE understands as sufficient to fulfill the purposes.
- After the retention period ends, all personal data collected will be deleted.
- HOW CAN YOU EXERCISE YOUR RIGHTS?
- Before we explain how you can exercise your rights, it is important to know what they are. Therefore, the legislation gives you the right to ask us to exercise the following rights:
- Access: right to obtain confirmation as to whether or not personal data concerning you are being processed and, if this is the case, the right to access your personal data;
- Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
- Erasure: the right to obtain the erasure of your personal data when one of the reasons listed in the legislation applies;
- Limitation of treatment: the right to obtain limitation of treatment if one of the situations listed in the legislation applies;
- Opposition: the right to object at any time to the processing of personal data concerning you;
- Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
- You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt)
- For the purpose of exercising the rights indicated above, you must contact the SEASIDE through service@seaside.PT.
- If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you and the SEASIDE will only retain the personal data necessary to comply with the legal obligations to which it is bound.
- Before we explain how you can exercise your rights, it is important to know what they are. Therefore, the legislation gives you the right to ask us to exercise the following rights:
- WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
- A SEASIDE You may use third parties to provide certain services, in terms of maintenance, technical support, marketing, invoicing or payment management, and they may have access to some of your personal data, namely the data necessary for the contractual purposes.
- A SEASIDE ensures that the entities that have access to the data are credible and offer high guarantees of protection, with data never being transmitted to them beyond what is necessary to provide the contracted service, however, the SEASIDE as responsible for the personal data made available.
- A SEASIDE You may also communicate your data to the following entities:
- Companies of the business group to which the SEASIDE belongs to and has commercial partnerships with to create and offer benefits; or yet,
- Other partners outside your business group (with prior authorization from you).
- A SEASIDE may also transmit data to third parties within the scope of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered to do so by a court order to that effect.
- THIRD PARTY WEBSITES
- The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, and they do not have the right to SEASIDE any responsibility for its policies and/or practices.
- Examples of these third parties are [FaceBook; Instagram;] or to be indicated using the buttons present on the WEBSITE.
- DATA TRANSFERS OUTSIDE THE EUROPEAN UNION
- If data transfers to third countries that do not belong to the European Union may occur, the SEASIDE will comply with legal rules, particularly with regard to the suitability of the destination country in relation to the protection of personal data and the requirements that are applicable to these transfers, and personal data will not be transferred to jurisdictions that do not offer guarantees of security and protection.
- THE MINORS
- The WEBSITE is not aimed at minors under the age of 16, so we ask that minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.
- SENSITIVE PERSONAL DATA
- A SEASIDE please do not send us or make us aware of any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data relating to health or data relating to a natural person's sexual life or sexual orientation.
- If you still send or disclose these categories of personal data to us, they will be immediately deleted.
- CHANGES TO THE PRIVACY POLICY
- SEASIDE reserves the right to readjust or change this Privacy Policy at any time, with these changes being publicized.
- OUR CONTACT DETAILS
- If you have any questions or concerns regarding this Privacy Policy, please contact us in writing via email service @seaside.pt
- PAYMENT WITH KLARNA
- To offer Klarna payment methods, at the time of payment we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with the provisions of Klarna's privacy policy.
- LATEST VERSION: 2019 LISBON (PORTUGAL)