Collection points for returns:
The customer must go to one of our collection points mentioned below, and in store request the return form to fill out and sign. Forms must be placed inside the returned box.
Refunds will be made by the online department as soon as the returns arrive at our facilities.
The shops collection point include:
- Alfragide
- carnaxide
- Columbo
- Sintra Forum
- Oeiras Park
- Prior Velo
- Sintra Retail
- Street
- UBBO
How long do I have to make an exchange or return?
You can exchange or return your order up to 30 days after receiving it. (Via Online)
You can exchange it for another item or return it and receive a refund voucher at any store SEASIDE up to 15 days after receipt.
If you choose to return using the same payment method, you will have to send it to the online store, with the following address:
Shop SEASIDE
Rua da Garagem, 9
2790-078, Carnaxide
Values:
Return due to defect/extra deadline: without additional costs, the charges are the responsibility of the SEASIDE
Return at customer's option: The costs are the responsibility of the customer.